No free gift arrived . The hard drive optimiser
2 out of 5
Loved the product, shipping was awful
Lost File Recovery Pro
Loved the product I bought, but despite paying extra for faster shipping and an initial advertisement of product arrival in a few days, it took over a month. I reached out to Customer Service who was polite and responsive. Feeling burned on the shipping cost and time. Won't do that again.
Charles Gilmer
Response from Zilkee
Hi Charles, Thank you or letting us know, and I'm so sorry you had that experience. I looked up your order and it looks like that product shouldn't have been eligible for that shipping since we didn't have it in stock at the time, so there was a clear goof up on our end. I completely understand how frustrating that is. I've refunded teh amount you paid for teh expedited shipping. I'm also sending you a $20 store gift card by way of apology.
More reviews of Lost File Recovery Pro
- Read the full review from Mark
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Works great
Not received
I still have not received my parcel.Please contact me to explain why?
Read the full review from Mrs Sally CarlingResponse from Zilkee
Hi Mrs. Sally, We sincerely apologize for the misconception. Upon checking, the package was marked as delivered on April 30. Our support team will also send you an email shortly with the complete tracking details for your reference. Please feel free to check your inbox, including your spam or junk folder. Thank you for your patience and understanding.