No free gift arrived . The hard drive optimiser
Review archive
Customer reviews
1,445 customer reviews of Zilkee products, collected by Judge.me.
- Average rating
- 4.55
- Rated 4 stars or higher
- 91%
- Reviews
- 1,445
Review archive
4.55
Based on 1,445 reviews
Rating distribution
Showing 9 of 1445 reviews
- Read the full review from Mark
- Read the full review from Warren
Works great
- Read the full review from Richard
Does not do what they claim it would do and not able to return because it was bought on sale. Zero stars should be an option for the review! The free product was included with the device to recover ANY hard drive. Not the one I have though.
Not received
I still have not received my parcel.Please contact me to explain why?
Read the full review from Mrs Sally CarlingResponse from Zilkee
Hi Mrs. Sally, We sincerely apologize for the misconception. Upon checking, the package was marked as delivered on April 30. Our support team will also send you an email shortly with the complete tracking details for your reference. Please feel free to check your inbox, including your spam or junk folder. Thank you for your patience and understanding.
Not everything works everytime
There was a problem, and after a number of emails back and forth, it remained, so a refund was issued. Don't let this stop anyone from purchasing, as you might not have a problem.
Read the full review from MartyResponse from Zilkee
Please know that we are doing our very best to assist you and resolve your concerns as quickly and effectively as possible. Your experience is important to us, and we are committed to making this right for you. We truly appreciate your patience and understanding throughout the process.
- Read the full review from Herbert
Very good service thanks
- Read the full review from Eugene
Can't wait to get started.
With all the trouble
With all the trouble I had with my address, Zilkee hung in there and I did receive my order. Thank to all who made this possible.
Read the full review from Christine WattersResponse from Zilkee
Thank you so much for your kind words! We truly appreciate your patience throughout the process. We’re glad everything worked out and that you received your order. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Horrible customer service
Horrible customer service
Read the full review from Deforest DeanResponse from Zilkee
Thank you for your review, we appreciate you letting us know. Your concern has been checked and investigated, and we sincerely apologize for the inconvenience. It appears to be a shipping issue. Our support team will reach out via email shortly to arrange a reshipment. We appreciate your understanding.
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